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What Really Happens When You Commission a Custom Piece

The Studio Collective

Riolls Atelier·March 1, 2026·

# From Sketch to Shine: What Really Happens When You Commission a Custom Piece Most people have no idea what goes into making a piece of jewellery from scratch. They imagine a lone artisan hunched over a flame, or perhaps a machine doing all the work. The truth is far more collaborative — and far more fascinating. Here's what actually happens when you say, *"I want something made just for me."* --- ## Stage 1: The Discovery Conversation Before any design begins, a good jeweller listens. They'll ask about the person who'll wear the piece — their style, their lifestyle, whether they prefer yellow gold or white, bold statements or quiet elegance. They'll ask about the occasion, the budget, and the feeling you want the piece to evoke. Bring references. A Pinterest board, a photo of your grandmother's ring, a gemstone you've been holding onto for years. Nothing is too abstract. Jewellers are used to translating "I want it to feel like a forest at dawn" into something real. --- ## Stage 2: Design Rendering Once the brief is clear, the design phase begins. Depending on the studio, this might look like: - **Hand sketches** — detailed pencil or ink drawings showing different angles - **CAD (Computer-Aided Design)** — 3D digital renderings that can be rotated, adjusted, and viewed in realistic detail - **Wax models** — a physical prototype carved or printed in wax so you can hold the shape before it's cast in metal This is your chance to refine. Change the profile of the band. Widen the bezel. Swap the emerald for a sapphire. Great jewellers welcome this iteration — it's how the piece becomes truly yours. --- ## Stage 3: Stone Selection If your piece includes gemstones, this stage is one of the most exciting. You may be shown loose stones — diamonds, sapphires, opals, morganites — and asked to choose based on colour, cut, and character. Two stones of identical grade can feel completely different in person. One might catch light in a way the other doesn't. One might have a warmth that speaks to you immediately. Stone selection is surprisingly personal, and it matters. --- ## Stage 4: Metalwork and Setting With design approved and stones selected, the making begins. This might involve: - **Casting** — molten metal poured into a mould shaped from the wax model - **Hand fabrication** — metal cut, bent, and soldered by hand for a more artisanal finish - **Stone setting** — a specialist setter secures each stone, whether in a prong, bezel, pavé, or channel setting This stage takes time. Rushing it is how mistakes happen. A well-made piece takes anywhere from two to eight weeks depending on complexity. --- ## Stage 5: Finishing Polishing, texturing, rhodium plating (for white gold), quality checks. This is where rough becomes refined. The piece goes from looking like a work-in-progress to looking like the thing you imagined — or better. --- ## Stage 6: The Handover The moment the box opens. Whether it's a proposal, a birthday surprise, or a gift to yourself — this is what all those stages were for. A good jeweller will also walk you through care instructions, offer a certificate of authenticity for significant stones, and let you know how to reach them for future servicing. --- ## Why It's Worth the Wait Custom jewellery takes longer than buying off the shelf. It requires more of you — more thought, more communication, more patience. But what you get in return is a piece with no parallel. Not in the shop window. Not on anyone else's hand. It's yours. Entirely, completely, permanently yours. --- *Curious about commissioning your own piece? [Get in touch](#) — we'd love to hear your vision.* --- ---

Written byRiolls Atelier

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