Privacy Policy

Riolls Jewels (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect different types of information to provide a seamless shopping experience and improve our services:

a) Personal Information

• Full name
• Contact details (email, phone number)

b) Information You Provide Voluntarily

• Preferences and interests (e.g., wishlist items, product reviews)

2. HOW WE USE YOUR INFORMATION

Your information is used solely for legitimate business purposes, including:

• Communicating with you regarding orders, offers, and updates
• Offering customer support and resolving issues

3. SHARING YOUR INFORMATION

We respect your privacy and never sell or rent your data.

4. DATA SECURITY

We employ industry-standard security measures to safeguard your data, including:

• SSL (Secure Socket Layer) encryption
• Secure servers and firewalls
• Limited access to sensitive data (only authorized personnel)

While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

5. YOUR RIGHTS

• Access, update, or correct your personal data
• Request deletion of your data — You can submit a public Data Deletion Request, delete your account directly from your Account Profile if signed in, or email our privacy team at privacy@riolls.com.

6. DATA RETENTION

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Once no longer required, your data is securely deleted or anonymized.

7. CHILDREN’S PRIVACY

Our website and services are not intended for children under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Effective Date” will always indicate the latest version.

9. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at: